Who We Are
Our website address is: https://creativeideas.com.np/
Creative Ideas, based in Durbar Marg, Kathmandu, Nepal, operates this website and is responsible for all content and services offered through it. For any questions regarding this Privacy Policy or your personal information, you can contact us via [email protected].
What Personal Data We Collect and Why We Collect It
We collect personal data to provide, maintain, and improve our services, respond to inquiries, manage projects, and communicate effectively with users. The personal data we may collect includes:
- Contact Information: name, email address, phone number
- Business & Project Information: company name, project briefs, service requests, proposals, and related communications
- Communication Data: emails, messages, inquiry forms, and support requests
- Technical Data: IP address, browser type, device type, pages visited, referral sources, cookies, and analytics data
We do not knowingly collect sensitive personal information (such as health or biometric data) unless it is specifically required for a service request. Users under the age of 18 should not submit personal data through our website.
Comments and Public Contributions
When visitors leave comments, reviews, or testimonials on our website, we collect the information shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection and website security.
An anonymized string (hash) generated from your email address may be provided to the Gravatar service to check whether you are using it. You can review Gravatar’s privacy policy at: https://en.gravatar.com/privacy/.
Once approved, your comment, name, and profile image (if applicable) may be publicly visible on the website.
Media Uploads
If you upload images, documents, or other media to our website (for example, through forms or testimonials), please ensure they do not contain embedded location data (EXIF GPS).
Uploaded media may be accessible to Creative Ideas staff for review and processing and may be publicly visible depending on how it is used on the website. We strongly advise against uploading sensitive or confidential personal information.
Cookies
Our website uses cookies and similar tracking technologies to:
- improve user experience
- remember user preferences
- enable essential website functionality
- analyze website traffic and performance
Types of cookies we may use include:
- Session Cookies: temporary cookies used during active browsing sessions
- Persistent Cookies: cookies that remain on your device to recognize returning visitors
- Third-Party Cookies: cookies set by analytics or integrated third-party tools
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features and functionality of the website.
Embedded Content from Other Websites
Pages on this website may include embedded content such as videos, images, maps, or articles from third-party websites.
Embedded content from other websites behaves in the same way as if you visited the third-party website directly. These platforms may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content.
Creative Ideas does not control these third-party services, and we encourage you to review their respective privacy policies.
Who We Share Your Data With
We may share your personal data with trusted third parties only when necessary, including:
- service providers that support website hosting, analytics, email delivery, or technical operations
- professional partners or subcontractors involved in delivering requested services
- legal, regulatory, or governmental authorities when required by law
All third parties are required to protect your information and process it in accordance with applicable privacy and data protection laws.
How Long We Retain Your Data
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations:
- comments and testimonials: retained indefinitely
- contact form submissions and inquiries: typically retained for up to 6 months
- analytics and technical data: typically retained for up to 12 months
You may request deletion of your personal data, subject to legal or operational requirements.
What Rights You Have Over Your Data
You have the following rights regarding your personal data:
- Access & Correction: request access to the data we hold about you and ask for corrections
- Deletion (Right to Erasure): request deletion of your personal data, subject to legal obligations
- Restriction of Processing: request limits on how your data is processed in certain circumstances
- Data Portability: request a copy of your personal data in a structured, machine-readable format
- Withdraw Consent: withdraw consent at any time where processing is based on consent
- Cookie & Marketing Preferences: manage cookie settings and opt out of marketing communications at any time
Requests can be made by contacting us using the details below.
Where Your Data Is Sent
Some data may be processed by third-party services (such as analytics or spam detection tools) that are hosted outside Nepal.
We ensure that any international data transfers comply with applicable data protection standards and that appropriate contractual and technical safeguards are in place.
How We Protect Your Data
We apply appropriate technical, administrative, and organizational security measures to protect personal data, including:
- secure server environments and encryption where appropriate
- access controls and authentication procedures
- limited access to personal data by authorized personnel only
While we take reasonable steps to protect your data, no method of transmission over the internet or electronic storage is completely secure.
Data Breach Procedures
In the event of a suspected or confirmed data breach:
- internal reporting and response procedures are activated
- risks are assessed and contained promptly
- affected users are notified where legally required
- corrective actions are implemented to prevent recurrence
We regularly review and update our systems and practices to strengthen data security.
Contact Information
If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please contact:
Creative Ideas
Durbar Marg, Kathmandu, Nepal
Website: https://creativeideas.com.np
Email: [email protected]
Last Updated: January 2026